The Mousetrap The Mousetrap

COVID-19 PRECAUTIONS FOR YOUR VISIT


SOCIAL DISTANCING IN AUDITORIUM
PLEASE WEAR A MASK THROUGHOUT THE PERFORMANCE
TEMPERATURE CHECKS ON ENTRY
CONTACTLESS TICKETING
ONE-WAY SYSTEM
SEPARATE ENTRANCES PER LEVEL

To help ease the movement around the theatre each level now has its own separate entrance:

For the Stalls and Boxes A&B the entrance is to the left of the main doors.
For the Dress Circle and Boxes C&D the entrance is through the main doors.
For the Upper Circle the entrance is to the right of the main doors.

Changes you will notice in and around the theatre when you visit:

A few hours before you arrive at the theatre you will be asked to self-certify that you and no members of your party have any of the COVID-19 symptoms.

Contactless bag searches will be in operation.

Once inside the auditorium the reduced capacity will become evident and you will notice that no customer bubbles will be seated within one metre of each other.

Drinks, programmes and merchandise can be ordered from your phone, and will be delivered to your seat. See the tab at the top of your e-ticket for more information.

Please arrive in plenty of extra time to allow for social distancing whilst taking your seat.

Hand sanitizers will be placed throughout the theatre – please use these on entering the theatre, and throughout your visit.

The Cloakroom will not be open so please do not bring bulky items that cannot be kept with you.

And finally, if you are feeling unwell we ask that you stay at home.

You can contact the Box Office to rearrange your booking exchange free of charge, no quibbles, up to 24 hours before your booked performance – email boxoffice@stmartinstheatre.co.uk.

If you feel unwell whilst on site, please contact a member of staff who will provide assistance.

Other things that are taking place at the theatre:

We will be undergoing extensive cleaning between performances.

Backstage we have made some changes too. For the first time we will have two 8-member casts that will alternate during our performance schedule, and our backstage crew will also be working in bubbles and adhering to social distancing guidelines.