The Mousetrap

Ticket Information

Book Online
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Book Via Telephone

Box office

020 7836 1443
Book in Person at the Box Office

Box office

West St, London WC2H 9NZ

Additional Information

Ticket Prices

Monday to Thursday: ticket prices range from £19.50 to £52.50 with premium seats available at £75.00

Friday and Saturday: ticket prices range from £22.50 to £57.50 with premium seats available at £80.00 and £95.

Performance Schedule

Performances are Monday to Saturday at 7.30pm.
Matinee performances are at 3.00pm on Tuesday and Thursday and 4.00pm on Saturday.

Running Time – approximately 2hr 20mins

Further Information

  • DAYS SEATS

    A limited number of day seats will go on sale at 10.30am for performances that day, only available in person from the box office. 
     
    The seats available are in the front row of the Stalls 
     
    Ticket sales are strictly limited to two tickets per person 

    The Box Office Manager reserves the right to refuse sale if they feel the seats are being bought for resale by ticket touts.

  • GROUPS

    Please note that a maximum of 9 tickets can be purchased online, for any bookings of ten or more, please contact the box office on 020 7836 1443

    Get a group together and save up to £25

    Monday to Friday

    10+ for £32.50 on Band A (£52.50/£57.50) tickets.

    Mid week matinee rate

    10+ for £21.50 on Band B (£42.50/£47.50) tickets.

    Group rate available for Monday to Friday performances only. Rates are excluded from October half term (W/c 22nd October) and Christmas performances (from 26 December to 05 January inclusive).

  • SCHOOL GROUPS OF 15+

    Valid Monday-Thursday including Matinees

    Best available reduced to £17.50 + 1 free teacher per 10 paid

  • WHAT TIME SHOULD I ARRIVE AT THE THEATRE?

    You should aim to arrive in good time, at least 15 minutes before the start time of the performance.
    If you are collecting tickets at the box office, please allow extra time for this as there might be a queue.
    Please note that bag checks are in operation at this theatre.

  • WHEN CAN I COLLECT MY TICKETS?

    If you book directly through the theatre you can collect your tickets any time before the performance starts.
    Please note that you must present the credit or debit card on which the tickets were purchased.
    If you have booked through a ticket agent, please check with them what time your tickets will be available at the box office.

  • WHAT TIME DOES IT ACTUALLY START?

    The performance starts promptly at the time show on the ticket. This is 7.30pm Monday to Saturday, 3pm on Tuesday and Thursday and 4pm on Saturday.

  • HOW LONG IS THE SHOW?

    The show is 2 hours and 20 minutes; this includes a 20-minute interval.

  • IS THERE A DRESS CODE?

    There is no dress code, although we advise patrons to wear something comfortable as sitting for the duration of the performance can be quite restricting.

  • IS THERE A CLOAKROOM?

    there is no Clockroom at this time.
    We can only admit small items & bags that fit underneath, or in front of, the seats in the auditorium.

  • WHAT TIME CAN I GO INTO THE AUDITORIUM?

    The auditorium opens 30 minutes before the start of the performance.

  • IS THERE A BAR?

    There is a bar on every level. The Dress Circle bar opens 45 minutes before the performance starts and is for use by all patrons.
    The Stalls and Upper Circle bar open 30 minutes before the show starts. Each bar closes after the interval.

  • CAN I ARRANGE DRINKS AT THE PERFORMANCE?

    Yes. Please email us on enquiries@the-mousetrap.co.uk we will endeavour to help.

    We can arrange drinks in advance, including champagne to make your evening even more of a special occasion.

    Please note that interval drinks can be ordered in advance from the bar, saving you time at the interval. Our bar staff will be happy to help and advise you.

  • IS FOOD AND DRINK ALLOWED IN THE THEATRE?

    Light snacks are permitted and can be purchased in our kiosk & bars.
    Bar drinks can only be taken into the auditorium in plastic cups, which are provided at each bar.
    Hot food and drink is not permitted anywhere in the theatre.

  • MERCHANDISE

    Our merchandise is on sale before and after the performance.

    This is available at the kiosk in our foyer with a full range available including our very popular Mousetrap Tea Towel at just £7.

    Or they can be booked in advance here.

  • IS THERE A LIFT IN THE THEATRE?

    No, there are no lifts at this theatre. If you have mobility and/or any specific access requirements, please refer to the access section below.

  • ACCESS

    Patrons with specific access or seating requirements should book with the Box Office direct on 020 3034 2604. Bookings for specific seats should be made early to avoid disappointment. Bookings and enquires can also be taken by email at access@stmartinstheatre.co.uk.

    We have prepared a Visual Story for children and young adults with sensory sensitivities. It is intended to help them prepare for a new experience and to become familiar with the new surroundings. Please click here to download it.

     

    The St Martin’s Theatre is located in West Street. It is situated next to the Ambassadors Theatre and opposite the Ivy Restaurant. There are 3 shallow steps from the pavement to swing doors through to the foyer, where you will find the box office to your left and a souvenir kiosk to your right. There are 5 steps to the back of the dress circle auditorium, where there are two steps between rows. All staircases have handrails and are highlighted. Access to the Stalls and Upper Circle are not suitable for patrons with walking difficulties.

     

    There is an infrared system working throughout the auditorium with both loop and conventional type headsets. Headsets must be booked in advance and a deposit is required. Upon arrival, please speak to a member of staff to receive your headset. Occasionally, performances are Captioned and Sign Interpreted.

     

    Guide dogs and hearing dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking. Some performances are Audio Described.

     

    Wheelchair access is via a removable ramp through the main entrance – staff will be available to assist. There are two spaces for wheelchairs, one in Box C and one in the dress circle. In Box C, the wheelchair will be raised on a small platform to enable the patron to see over the parapet. It is possible to transfer from a wheelchair to an aisle seat in the dress circle.

     

    All of the bars are accessed via stairs. Drinks in plastic cups may be taken into the auditorium. 

     

    There is an adapted toilet on the dress circle level. Access is via the entrance on Tower Court. Please ask a member of staff, who will be happy to assist with access to the adapted toilet facilities.

  • DO YOU HAVE LOST/ FOUND FACILITIES?

    Please contact our Stage Door Keeper to enquire about your lost property. They can be contact on 020 7836 1086.

  • IS THERE AN AGE RESTRICTION TO THIS SHOW?

    Children under school age will not be permitted and the recommended age for the Mousetrap is 7 years and above.
    Children under the age of 16 will not be permitted entry into the auditorium without an adult present. All children must have their own ticket.

  • WILL THE CAST MENTION MY BIRTHDAY?

    Unfortunately we cannot offer this to our patrons due to the traditional nature of the show.

  • CAN I MEET THE CAST?

    It is possible to meet the cast outside our Stage Door following the performance.
    Please be aware that performers may be in a hurry at times but will usually try to make time to chat and sign autographs.

  • DO YOU HAVE WIFI?

    We do not offer WIFI to patrons at this time.

  • CAN I TAKE PHOTOGRAPHS INSIDE THE THEATRE?

    We are happy for you to take pictures inside the auditorium of the theatre before the show begins.
    Please do feel free to share them on Social Media #keepthesecret

    However, please note that it is strictly forbidden to take pictures of the action on stage when the curtain goes up.

  • IS THE THEATRE AIR CONDITIONED?

    We strive to keep the theatre in comfortable conditions through the changing seasons.

    Patrons not accustomed to West End Theatres are asked to observe the splendid and unusual architectural features and to take due care.
    The theatre is approximately 100 years old, so please be aware that there may be legroom restrictions amongst other issues associated with old buildings.