The Mousetrap
COVID-19 Precautions for your visit

Ticket Information

BOOK DIRECT. BOOK WITH CONFIDENCE.

Book Now

Pay no booking fee with no quibble exchanges up to 24 hours before performances as standard.

TICKET PRICES

Tuesday to Thursday:
Ticket prices range from £19.52 to £59.50 with premium seats available at £75.00

Friday to Sunday:
Ticket prices range from £19.52 to £62.50 with premium seats available at £80.00 and £99.00

A limited number of Day Seats are also available on every performance at £19.52 each

PERFORMANCE SCHEDULE

Tuesday to Saturday at 7.30pm, Thursday and Saturday at 3.00pm, Sunday at 2.00pm and 6.00pm.

Running Time – approximately 2hr 20mins

RUSH TICKETS

For every performance, a limited number of £20 rush tickets will be available from 10am in the Todaytix app.

For more information and to book visit https://www.todaytix.com/london/shows/333-the-mousetrap

Further Information

  • DAYS SEATS

    Day seats will be released to buy online or in person at 10am Tuesday to Saturday and noon on Sunday. Day seats are £19.52 each.

    Ticket sales are strictly limited to two tickets per person. The Box Office Manager reserves the right to refuse sale if they feel the seats are being bought for resale by ticket touts.

  • GROUPS

    Please note that a maximum of 9 tickets can be purchased online, for any bookings of ten or more, please contact the box office on 020 7836 1443 Get a group together and save at least £25 Tuesday to Friday 10+ for £34.50 on Band A (£59.50/£62.50) tickets. Thursday matinee rate 10+ for £22.50 on Band B (£49.50) tickets.

  • SCHOOL GROUPS OF 15+

    Valid Tuesday-Thursday including Matinees Band B reduced to £17.50 + 1 free teacher per 10 paid. Band A reduced to £25 + 1 free teacher per 10 paid. Exclusions apply.

  • WHAT TIME SHOULD I ARRIVE AT THE THEATRE?

    The performance starts promptly at the time shown on the ticket. This is 7.30pm Tuesday to Saturday, 3pm on Thursday and Saturday, and 2pm or 6pm on Sunday. The theatre will be open from 45 minutes before and we have a suggested staggered arrival from 35 minutes before the performance. Please check your ticket which is sent to you via text message for your best arrival time.

  • WHEN CAN I COLLECT MY TICKETS?

    When you booked your ticket you will have provided a mobile number to us. We will text you 4-5 hours before the performance you are attending with your ticket. Please make sure you bring your phone with you so the tickets can be scanned. If you have not entered a mobile number whilst making your booking, please log in with your details and enter it before the performance.

  • WHAT TIME DOES IT ACTUALLY START?

    The performance starts promptly at the time shown on the ticket. This is 7.30pm Tuesday to Saturday, 3pm on Thursday and Saturday, and 2pm or 6pm on Sunday.

  • HOW LONG IS THE SHOW?

    The show is 2 hours and 20 minutes; this includes a 20-minute interval.

  • IS THERE A DRESS CODE?

    There is no dress code, although we advise patrons to wear something comfortable as sitting for the duration of the performance can be quite restricting.

  • IS THERE A CLOAKROOM?

    There is no cloakroom at this time. We can only admit small items & bags that fit underneath, or in front of, the seats in the auditorium.

  • WHAT TIME CAN I GO INTO THE AUDITORIUM?

    The auditorium opens 1 hour before the start of the performance. You will also be able to order drinks from your phone at the theatre which will be delivered to your seat.

  • IS THERE A BAR?

    There is a bar on every level, however, these are currently not in use. You can order drinks from your seat via your mobile phone, or with an usher.

  • CAN I ARRANGE DRINKS AT THE PERFORMANCE?

    Yes. Once you have received your e-ticket via text message, you will be able to order drinks from your phone.

  • IS FOOD AND DRINK ALLOWED IN THE THEATRE?

    Light snacks are permitted and can be purchased in our kiosk & bars.
    Bar drinks can only be taken into the auditorium in plastic cups, which are provided at each bar.
    Hot food and drink is not permitted anywhere in the theatre.

  • MERCHANDISE

    Merchandise and programs can be bought from your mobile phone and delivered to your seat.

  • IS THERE A LIFT IN THE THEATRE?

    No, there are no lifts at this theatre. If you have mobility and/or any specific access requirements, please refer to the access section below.

  • ACCESS

    Patrons with specific access or seating requirements should book with the Box Office direct on 020 7836 1443. Bookings for specific seats should be made early to avoid disappointment. Bookings and enquires can also be taken by email at access@stmartinstheatre.co.uk.

    The St Martin’s Theatre is located in West Street. It is situated next to the Ambassadors Theatre and opposite the Ivy Restaurant. There are 3 shallow steps from the pavement to swing doors through to the foyer, where you will find the box office to your left and a souvenir kiosk to your right. There are 5 steps to the back of the dress circle auditorium, where there are two steps between rows. All staircases have handrails and are highlighted. Access to the Stalls and Upper Circle are not suitable for patrons with walking difficulties.

     

    There is an infrared system working throughout the auditorium with both loop and conventional type headsets. Headsets must be booked in advance and a deposit is required. Upon arrival, please speak to a member of staff to receive your headset. Occasionally, performances are Captioned and Sign Interpreted.

     

    Guide dogs and hearing dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking. Some performances are Audio Described.

     

    Wheelchair access is via a removable ramp through the main entrance – staff will be available to assist. There are two spaces for wheelchairs, one in Box C and one in the dress circle. 

    It is possible to transfer from a wheelchair to an aisle seat in the dress circle.

     

    All of the bars are accessed via stairs. Drinks in plastic cups may be taken into the auditorium. 

     

    There is an adapted toilet on the dress circle level. Access is via the entrance on Tower Court. Please ask a member of staff, who will be happy to assist with access to the adapted toilet facilities.

  • DO YOU HAVE LOST/ FOUND FACILITIES?

    Please contact our Stage Door Keeper to enquire about your lost property. They can be contacted on 020 7836 1086.

  • IS THERE AN AGE RESTRICTION TO THIS SHOW?

    Children under school age will not be permitted and the recommended age for the Mousetrap is 7 years and above.
    Children under the age of 16 will not be permitted entry into the auditorium without an adult present. All children must have their own ticket.

  • WILL THE CAST MENTION MY BIRTHDAY?

    Unfortunately we cannot offer this to our patrons due to the traditional nature of the show.

  • CAN I MEET THE CAST?

    It is possible to meet the cast outside our Stage Door following the performance.
    Please be aware that performers may be in a hurry at times but will usually try to make time to chat and sign autographs.

  • DO YOU HAVE WIFI?

    Not now – but we are working on it.

  • CAN I TAKE PHOTOGRAPHS INSIDE THE THEATRE?

    We are happy for you to take pictures inside the auditorium of the theatre before the show begins.
    Please do feel free to share them on Social Media #keepthesecret However, please note that it is strictly forbidden to take pictures of the action on stage when the curtain goes up.

  • IS THE THEATRE AIR CONDITIONED?

    The St. Martin’s Theatre is fully air-conditioned.

    We strive to keep the theatre in comfortable conditions through the changing seasons.

    Patrons not accustomed to West End Theatres are asked to observe the splendid and unusual architectural features and to take due care.
    The theatre is approximately 100 years old, so please be aware that there may be legroom restrictions amongst other issues associated with old buildings.